Posted: 2011/6/26 Comments Feed

Getting Back to Work

Dear Colleagues,

I know many of you have been following closely the situation on Parliament Hill over the past several days. As you have probably heard, back-to-work legislation received Royal Assent this evening. As a result, Canada Post will begin the process of resuming operations tomorrow, on Monday June 27.

Our customers—all Canadians—are depending on us to get back to normal as soon as possible. No doubt we have some busy days ahead.

I know you are wondering when you need to report back for work. I’ll provide those details to you below.

But first, I’m glad to have each and every one of you back. I understand this has been a very difficult and stressful time for you and your families. This can take a toll on anyone. You can talk to your team leader or call our Employee Assistance Program for counselling any time of the day or week at 1-866-565-4903. You can also visit the AccessHR website through Intrapost or email AccessHR if you have any question about your pay or benefits. Given the expected call volumes this will reduce your waiting time and ensure your question is received and prioritized for response.

Our return to work and what it means for you

Canada Post will begin to progressively re-instate service tomorrow, on Monday June 27. However, in order to ensure an orderly start-up, we will resume our operations in stages, starting with mail processing and transportation, followed by retail and collection and delivery.

This means that some employees will start to return to work on Monday afternoon, while others will only begin their first shifts back on the following day, Tuesday June 28.

The following is a summary of the specifics related to your areas in the coming days and when you are expected to return to work. I urge you to read it carefully. If you have any further questions, please follow up with your team leader. Staffing plans for the upcoming July 1 statutory holiday will be communicated to your team leaders this week.

Mail Processing

  • All indeterminate employees are to return to work for their regularly scheduled shifts beginning with afternoon Shift #3 on Monday June 27.
  • In order to ensure all mail presently in the system is processed and delivered first, all mail in the system prior to start-up is being coded Orange. This mail will receive top priority. All other mail arriving starting as of Monday afternoon (Shift 3) will be flashed with normal SIS procedures.

Retail

  • Employees in retail operations are to return to work at the beginning of their scheduled shifts on Tuesday June 28 in order to resume regular business operations that day..

Collection and Delivery – Urban Operations

  • Delivery will resume on Tuesday June 28, with all employees returning to work on that day. Final sort employees are to return to work Monday night for Tuesday (June 28) shift.
  • Mail Service Couriers normally scheduled for Shift 3 will be required to work on the evening of Monday June 27.
  • Unsealing of street letter boxes will start on Monday June 27. Only boxes that have been unsealed and are full should be cleared. If this is the case, the boxes should be emptied and the mail delivered to the usual induction facility. Regular clearances will resume on Tuesday June 28.

Collection and Delivery – RSMCs

  • Delivery by RSMCs will resume on Monday June 27. RSMCs are to continue to report for their normal shifts.
  • RSMCs will unseal community mailboxes and street letter boxes on their routes starting on Monday June 27. All mail in the CMBs should be cleared on Monday as per the normal process.

Commercial Customers

  • Mail pickup will resume on Tuesday June 28 in urban areas from commercial customers.

I know everyone is anxious to continue serving Canadians. Let’s begin the work!

Sincerely,

Jacques Côté

Chief Operating Officer

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