The 2025 Annual Report and our path forward

Canada Post has released its 2025 Annual Report, including the company’s financial results for the year. The results deteriorated significantly in 2025, underscoring the importance of the Corporation’s actions to renew and revitalize the postal service. Our multi-year transformation is now underway to make our company and country stronger.

Powering new revenue growth and innovation

Our transformation will help us be the delivery provider customers want to do business with. It will power new revenue growth and innovation and put us on a path to financial self-sustainability.

We’ll power our future growth by:

  • Growing parcel volumes and revenue
  • Building flexibility into our letter mail pricing
  • Diversifying our revenue sources
  • Evolving our Direct Marketing products

We’ll align our network with a modern Canada by:

  • Moving to secure, centralized delivery
  • Modernizing our retail network
  • Adjusting letter mail delivery standards

Change is necessary but never easy

We understand change is never easy. As we implement changes, we will continue to be fair and respectful to employees, in full accordance with our collective agreements and the Canada Labour Code.

It’s important that we move forward in a timely manner, while working closely with our bargaining agents and the government. Our transformation guiding principles will inform us along the way. We’ll proceed thoughtfully, prioritize service, be flexible, and keep everyone informed.

2025 financial results

For 2025, the Corporation recorded a loss before tax of $1.57 billion, compared to a loss before tax of $841 million in the prior year. It was the company’s largest loss before tax on record.

In 2025, labour uncertainty weighed on the business while decades-old rules and frameworks continued to impede the company’s ability to compete. Revenue for the year declined by $315 million, or 4.7 per cent, compared to 2024, as parcel volumes fell sharply due to the ongoing labour uncertainty.

While Transaction Mail continues to erode, the line of business benefitted from a postage rate increase in January 2025, as well as a volume bump related to election mailings and a temporary surge following the national strike in the fourth quarter of 2024. Direct Marketing revenue and volumes decreased due to labour uncertainty and labour disruptions.

Meeting the evolving needs of the country

Transformation is necessary to build a modern and financially sustainable postal service that meets the evolving needs of the country we proudly serve. Without transformation, our challenges will grow.

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